By Paul Rogers on 1/16/2009 6:15 PM

As you may have heard, Nortel filed for creditor protection in Canada, the United States and Europe. As described in a press release, Nortel took this action to address business and financial challenges, to emerge from this process as a more focused, financially sound and competitive company. Read More »

By Paul Rogers on 11/28/2008 1:29 PM

Last month, I attended a Business Stakeholder Summit, hosted by the Howell chamber. CEOs and top executives of area companies were invited to attend. The purpose of the event was  to get answers to important questions about Livingston County businesses. Participants took part in electronic polling and a discussion of key issues.

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By Paul Rogers on 10/21/2008 12:41 PM

Most businesses have either already deployed a wireless network of some sort or at least considered the pros and cons of wireless technology. Is wireless setup something you can do on your own or do you need help? If you are running an information technology business and have a strong background in IT, you may be able to do it on your own. If not, you should consider help, whether from a vendor or from hired talent.

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By Jeff Walter on 10/8/2008 2:45 PM

Increasingly, many small to mid-sized organizations see that their success depends on technology—either as part of their business offering or to keep operations running smoothly and stay competitive in their market. Through the Michigan Economic Development Corporation and other initiatives, Michigan has invested to create an economic environment where organizations can apply innovation and technologies for future success.

Latitude published a white paper based on our study of small businesses in Michigan. The white paper was “Why Small Businesses Should Adopt e-Business?” with the subtitle, “A report for small businesses that could benefit from using information technology to improve their processes.” According to the study, surveyed businesses had adopted Internet-based technology for less than 50% of their processes.

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By Jeff Walter on 10/2/2008 2:54 PM

Part 2 of the eReadiness Technology study.

Benefits

An overwhelming percentage of business owners felt that the Internet had already had an impact on their business and information technologies could improve sales or productivity. The web benefits factor quantified this sentiment as both realized and potential benefit.

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By Paul Rogers on 9/5/2008 10:05 AM

This is a short entry that includes two shortcuts, one for browsing the Web and the other for securing your workstation. Read More »

By Paul Rogers on 8/25/2008 4:06 PM

With Voice over Internet Protocol (VoIP) technology you can make phone calls using a broadband Internet connection instead of a regular phone line. A business can potentially cut costs by reducing its long distance phone bill using this type of service. In many respects a VoIP service works just like a traditional phone line. You can call local, long distance, mobile, and international numbers. However, with a VoIP service your business pays a flat fee, regardless of how many and what types of calls are made.

There are many VoIP manufacturers with feature-rich systems that can fit the needs of small organizations. To determine whether VoIP is an option for your organization, you should understand how it works and be aware of the differences between VoIP and traditional systems. It may be that a VoIP/traditional combination is the phone system that best fits your needs.

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By Paul Rogers on 8/1/2008 2:53 PM

We recently surveyed small and mid-sized businesses on office technology. It was short and simple survey with three questions about spending priorities, what technologies don't work as expected, and vendor selection factors. I've compiled the results. 

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By Paul Rogers on 7/22/2008 11:33 AM

If you forget your voicemail password, follow these steps. They work on most contemporary Norstar and Nortel phone systems. Read More »

By Paul Rogers on 7/9/2008 8:58 AM

You can save some time by using keyboard shortcuts to start programs and perform other tasks more quickly than point-and-click with a mouse. Read More »