Written by: Paul Rogers 8/25/2008 4:06 PM
With Voice over Internet Protocol (VoIP) technology you can make phone calls using a broadband Internet connection instead of a regular phone line. A business can potentially cut costs by reducing its long distance phone bill using this type of service. In many respects a VoIP service works just like a traditional phone line. You can call local, long distance, mobile, and international numbers. However, with a VoIP service your business pays a flat fee, regardless of how many and what types of calls are made. There are many VoIP manufacturers with feature-rich systems that can fit the needs of small organizations. To determine whether VoIP is an option for your organization, you should understand how it works and be aware of the differences between VoIP and traditional systems. It may be that a VoIP/traditional combination is the phone system that best fits your needs. How does VoIP work? When you subscribe to a VoIP service, you get a modem that plugs into your Broadband Internet connection. The VoIP modem then converts the telephone system analog signal into a digital signal, thus sending the voice data in the way the Internet expects. The local phone companies sell phone numbers to the VoIP service providers who then offer them to their subscribers. When a call comes in for a subscriber, the phone company sends it to a VoIP gateway located at the VoIP service providers’ facilities. The VoIP gateway then sends the call to the appropriate telephone number. How easy or difficult is it to set up in an office environment? Setting up any kind of business phone system requires telecommunications and computer network expertise. Unless you have this expertise in your organization, don’t be tempted to set up a business VoIP service or system yourself. Whether you use Latitude CommTech or another vendor, getting VoIP from a local reseller is the best choice for most business buyers. A reseller has the expertise and can respond quickly to emergencies that might require a site visit. Because VoIP works through an Internet connection, your organization’s computer network must handle the additional voice data traffic from the phone system. Make sure you get a thorough analysis of your current network before you have a VoIP system installed. You need to know whether your network can handle the addition of voice traffic. If the network cannot handle the additional voice traffic you will experience calls to and from your customers that may reflect on your business. Knowing about network upgrades required to support VoIP will give you a complete picture of VoIP costs.
With Voice over Internet Protocol (VoIP) technology you can make phone calls using a broadband Internet connection instead of a regular phone line. A business can potentially cut costs by reducing its long distance phone bill using this type of service. In many respects a VoIP service works just like a traditional phone line. You can call local, long distance, mobile, and international numbers. However, with a VoIP service your business pays a flat fee, regardless of how many and what types of calls are made.
There are many VoIP manufacturers with feature-rich systems that can fit the needs of small organizations. To determine whether VoIP is an option for your organization, you should understand how it works and be aware of the differences between VoIP and traditional systems. It may be that a VoIP/traditional combination is the phone system that best fits your needs.
When you subscribe to a VoIP service, you get a modem that plugs into your Broadband Internet connection. The VoIP modem then converts the telephone system analog signal into a digital signal, thus sending the voice data in the way the Internet expects. The local phone companies sell phone numbers to the VoIP service providers who then offer them to their subscribers. When a call comes in for a subscriber, the phone company sends it to a VoIP gateway located at the VoIP service providers’ facilities. The VoIP gateway then sends the call to the appropriate telephone number.
Setting up any kind of business phone system requires telecommunications and computer network expertise. Unless you have this expertise in your organization, don’t be tempted to set up a business VoIP service or system yourself. Whether you use Latitude CommTech or another vendor, getting VoIP from a local reseller is the best choice for most business buyers. A reseller has the expertise and can respond quickly to emergencies that might require a site visit.
Because VoIP works through an Internet connection, your organization’s computer network must handle the additional voice data traffic from the phone system. Make sure you get a thorough analysis of your current network before you have a VoIP system installed. You need to know whether your network can handle the addition of voice traffic. If the network cannot handle the additional voice traffic you will experience calls to and from your customers that may reflect on your business. Knowing about network upgrades required to support VoIP will give you a complete picture of VoIP costs.
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